Shipping Policy

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Processing time

Typical processing time is [X-Y business days] after payment clears and we have all required information. This is an estimate, not a guarantee.

Carriers and transit

We ship with [carrier names]. Transit time starts when the carrier receives the shipment and depends on the carrier and destination.

Where we ship

We ship within the United States. For other destinations, ask us for a quote. Customs, duties and taxes are the buyer’s responsibility unless the quote says otherwise.

Shipping charges

Charges depend on weight, dimensions, destination and service level, and are shown on your quote or invoice.

Damaged or missing items

Report damage or shortages within [7] days of delivery with photos and the delivery documents, and keep the original packaging. We will work with you and the carrier to resolve eligible claims.

Delays

Brand, carrier, customs and weather delays can happen. We will keep you informed of significant delays.

Address changes

Contact us as soon as possible. Changes cannot be guaranteed once an order is processing or shipped.