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Account reinstatement

A clear, honest path through a suspension

We help you understand what went wrong and respond with an accurate Plan of Action built on genuine documents.

Our method

Four steps, no shortcuts

01

Read the notice

We study the suspension reason and your account history.

02

Find the root cause

We identify what likely triggered it and what is missing.

03

Gather real documents

Genuine invoices and records only. Nothing invented.

04

Write the plan

A clear Plan of Action: cause, fix and prevention.

Common causes

What usually triggers a suspension

  • Authenticity or invoice complaints
  • Intellectual property complaints
  • Account verification problems
  • Linked accounts
  • Poor performance metrics

Please be clear on this

We cannot promise reinstatement. Amazon makes the final decision. We will not fabricate or alter documents, and we will tell you if we think a case is unlikely to succeed.

Questions

Reinstatement FAQ

Can you get my account reinstated?

We cannot promise that. Amazon makes the final decision. We review your case, identify the likely root cause and help you write an accurate Plan of Action.

What do you need from me?

The suspension notice, your account history and any supporting documents such as invoices and supplier details.

Do you create documents for appeals?

No. We only use genuine documents. If your paperwork is missing, we help you obtain real documentation, and we will not submit anything fabricated.

Can you help with held funds?

We can guide you through Amazon's disbursement process and the follow-up it requires. Release is up to Amazon.

What causes suspensions?

Common reasons include authenticity or invoice complaints, intellectual property complaints, account verification problems, linked accounts and poor performance metrics.

Account suspended?

Send us the notice. We will tell you honestly what we see.

CallOpen an account